Customer Reviews

(503) 928-5588

Curious about what our customers have to say about our service?  Below are a few reviews direct from Google. If you have any questions, please give us a call, or send us a text. Or, you can fill out our contact form below.

I have needed my carpets repaired on 2 occasions at different houses, and PNWCR did an amazing job both times. They were professional, reliable & reasonably priced. I would definitely use them again if I ever need future repairs.
Nicole Texeira
Nicole Texeira
00:56 18 Oct 17
I started out not really knowing what I needed other than we had a less-than-4-year old carpet and it had some bad wrinkles in it and new ones gradually appearing.I found PNW Carpet Repair online and hoped they could come out and advise on how to fix this. They were very responsive and reassuring at each stage and gave me an accurate estimate over the phone which was in the lower end of the ball park, once they could see the job in person.The repair was carried out well and we were amazed at how much it fixed the problem. We previously had big ridges in the bedroom, a hallway and a living room as well as a ridge so high that the closet door was starting to catch it. The repair took care of all the ridges where some are already invisible and the bigger, older ones look like a faint shadow which I was told would diminish over time, as it was vacuumed.I would definitely recommend this company and the work they do. In our case, the job was done relatively quickly for the number of rooms and the clean up was carried out effectively. Our carpet was not installed correctly but with this service, we have been able to get it back to where it should be for its age, without the massive outlay for a whole-house replacement carpet.I got a lot of credit from my wife for taking care of this unsightly carpet but obviously the credit should go to PNW Carpet repair who did all the work!
Mark Williams
Mark Williams
21:45 04 Oct 17
Contractor arrived on time, did an amazing job, and left my home spotless! Would recommend to anyone.
Justin Burnett
Justin Burnett
04:41 22 Sep 17
Absolutely incredible job! I couldn't even tell that there was ever a spot that needed to be touched up!
Joshua Harrel
Joshua Harrel
23:03 06 Sep 17
Rian Brown
Rian Brown
01:14 05 Oct 17
Friendly, knowledgeable professionals. They did a great job repairing my carpet. They also followed up to make sure I was happy with their work. Great job.
Dee Gallagator
Dee Gallagator
23:23 08 Nov 17
I could go on and on about how positive my experience was but I’ll try to keep it as concise. I had a few flooring companies and contractors turn down the job for one reason or another. I called PNW Carpet Repair and told them I needed this done as soon as possible. Now this was the day before thanksgiving so I wasn’t expecting them to be able to have an open schedule for a bit. They came the morning after thanksgiving, confirmed the estimate they gave over the phone and got the job done all in less then and hour! I had one contractor tell me it would take four hours. Seriously, I can’t recommend them more!
Gabe Jenks
Gabe Jenks
20:31 30 Nov 17
We had several rooms where the carpet had buckled leaving ridges in the carpet. We had several people come and look but Pacific NW Carpet Repair said they could do the job (others could not) and did it very professionaly. Very happy with the results.
Anita Hagglund
Anita Hagglund
08:09 27 Feb 18
I had NW Carpet Repair come out and stretch my carpet in two rooms and also stretch the carpet at my parent's house in 3 rooms. They did an excellent job! They arrived on time and it didn't take them very long to complete the job. Very professional and they know what they are doing! Rates are reasonable, too!
Nicki Thompson
Nicki Thompson
16:29 05 Jul 18

Google Rating
5.0